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Geben Sie mein Telefon frei

Nehmen Sie an, daß Sie eine Dell Computer besitzen und Sie entscheiden, sie mit Sony zu ersetzen. Sie müssen nicht die Erlaubnis Ihres Internet Service Providers erhalten, so zu tun oder sogar erklären den Versorger über ihn. Sie können herauf die alte Maschine gerade verpacken und das Neue oben einstellen.

Jetzt nehmen Sie an, daß Ihr neuer Computer mit einem bestimmten web browser oder on-line-einem Musikservice kam, aber Sie ein unterschiedliches bevorzugen würden. Sie können die neue Software und uninstall gerade downloaden und anbringen das alte. Sie können für einen neuen Musikservice oben unterzeichnen und das alte annullieren. Und noch einmal brauchen Sie nicht, Ihren Internet-Versorger sogar mitzuteilen, suchen geschweige denn seine Erlaubnis.

OH- und die Entwickler solcher Computer, Software und Dienstleistungen können Ihnen ihre Produkte direkt, ohne den Internet-Versorger durchzulaufen, ohne die Zustimmung des Versorgers zu erhalten und ohne anbieten dem Versorger einen Penny zu geben. Der Internet-Versorger erhält einfach für seinen Beitrag zur Mischung gezahlt: Zur Verfügung stellen Ihres Internet-Anschlußes. Aber, zu allen praktischen Zwecken, steuert es nicht, was an das Netz angeschlossen wird, oder übertrug das Netz.

Dieses ist die Weise, die digitaler Kapitalismus bearbeiten sollte, und, im Falle der Massenmarktpersonal-computerindustrie und des modernen Internets, hat er eine der größten technologischen Revolutionen in der menschlichen Geschichte, sowie einen der größten Spurte der Vermögensbildung und der Verbraucherermächtigung verursacht.

So ist es untragbar, daß das gleiche Land, das alles dieses produzierte, seine Bürger in einem rückwärtigen, drückenden System, wenn es zur folgenden großen Technologieplattform kommt, das cellphone eingeschlossen hat.

Ein kurzsichtiges und häufig gerade eine normale dumme Bundesregierung hat sich erlaubt, wird, von einer Handvoll grossen drahtlosen Telefonoperatoren für Dekaden jetzt tyrannisiert zu werden und getäuscht. Und das Resultat ist ein bewegliches Fernsprechsystem gewesen, das das direkte Entgegengesetzte des PC Modells ist. Es begrenzt streng Verbraucherwahl, erstickt Innovation, zerquetscht Unternehmergeisten und hat die US gebildet das laughingstock der Beweglichtechnologie Welt, gerade als des cellphone morphing in einen leistungsfähigen Aktentaschencomputer.

Ob Sie ein Verbraucher, ein Kleinteilhersteller, ein Software-Entwickler oder ein Versorger der kühlen neuen Dienstleistungen sind, ist es hart, eine Maßnahme in der amerikanischen cellphone Welt ohne die Erlaubnis der Firmen zu treffen, die die Rohre besitzen. Während Energie in anderen Technologiesektoren zu den Verbrauchern und zu den flinken Unternehmern fließt, in der cellphone Arena bleibt sie quadratisch in den Händen der riesigen Fördermaschinen.

Das sowjetische Ministerium-Modell

That’s why I refer to the big cellphone carriers as the “Soviet ministries.” Like the old bureaucracies of communism, they sit athwart the market, breaking the link between the producers of goods and services and the people who use them.

To some extent, they try to replace the market system, and, like the real Soviet ministries, they are a lousy substitute. They decide what phones can be used on their networks and what software and services can be offered on those phones. They require the hardware and software makers to tailor their products to meet the carriers’ specifications, not just so they work properly on the network, but so they promote the carriers’ brands and their various add-on services.

Let me be clear: Any company that spends billions to build and maintain a wireless network deserves to be paid for its use, and deserves to make a profit and a return for its shareholders. Not only that, but companies like Verizon Wireless or AT&T Inc. should be free to build or sell phones or software or services.

What Is Needed

But, in my view, they shouldn’t be allowed to pick and choose what phones run on their networks, and what software and services run on those phones. We need a wireless mobile device ecosystem that mirrors the PC/Internet ecosystem, one where the consumers’ purchase of network capacity is separate from their purchase of the hardware and software they use on that network. It will take government action, or some disruptive technology or business innovation, to get us there.

To my knowledge, only one phone maker, Apple Inc., has been permitted to introduce a cellphone with the cooperation of a U.S. carrier without that carrier having any say in the hardware and software design of the product. And that one example, the iPhone, was a special case, because Apple is currently the hottest digital brand on earth, with its own multibillion-dollar online and physical retail network.

Even so, Apple had to make a deal with the devil to gain the freedom to offer an unimpaired product directly to users. It gave AT&T exclusive rights to be the iPhone’s U.S. network for an undisclosed period of years. It has locked and relocked the phone to make sure consumers can’t override that restriction. This arrangement reportedly brings Apple regular fees from AT&T, but penalizes people who live in areas with poor AT&T coverage.

Apple has also, so far, barred users from installing third-party programs on the iPhone, though the company announced last week it will open the phone to such programs early next year. (Web-based iPhone programs–those that run inside the Web browser–have been available from day one.)

These restrictions have rubbed some of the luster off the best-designed handheld computer ever made.

A few other “smart phones” sold primarily to businesses have been freer of carrier restrictions on third-party software and services than typical cellphones. But even these handsets, such as Palm Treos, Windows Mobile devices, and BlackBerrys, have been partly crippled by carriers in some cases.

As a technology reviewer, I have met with multiple small companies that had trouble getting their programs onto consumers’ phones without the permission of the carriers; getting that permission often requires paying the carriers. Sure, there are some clumsy workarounds that can evade the carrier barrier, but it’s nothing like the ability small software companies have had for decades to offer their products for installation on Windows or Macintosh computers.

We also need much greater portability of phone hardware. Because the federal government failed to set a standard for wireless phone technology years ago, we have two major, incompatible cellphone technologies in the U.S. Verizon Communications Inc. and Sprint Nextel Corp. use something called CDMA. AT&T and Deutsche Telekom AG’s T-Mobile use something called GSM. Except for a couple of oddball models, phones built for one of these technologies can’t work on the other. So that limits consumer choice and consumer power. If you want to switch from AT&T to Verizon, you have to swallow the cost of a new phone.

But the problem is even worse. The government didn’t require the CDMA companies to include a removable account-information chip, called a SIM card, in their phones. So, unlike people with GSM phones, Sprint and Verizon customers can’t keep their phones if they switch between the two carriers, even though they use the same basic technology. And, the government allows the GSM carriers to “lock” their phones, so a SIM card from a rival carrier won’t work in them, at least for a period of time. Techies can sometimes figure out how to get around this, but average folks can’t.

The carriers defend these restrictions partly by pointing out that they subsidize the cost of the phones in order to get you to use their networks. That’s also, they say, why they require contracts and charge early-termination fees. Without the subsidies, they say, that $99 phone might be $299, so it’s only fair to keep you from fleeing their networks, at least too quickly.

But this whole cellphone subsidy game is an archaic remnant of the days when mobile phones were costly novelties. Today, subsidies are a trap for consumers. If subsidies were removed, along with the restrictions that flow from them, the market would quickly produce cheap phones, just as it has produced cheap, unsubsidized versions of every other digital product, from $399 computers to $79 iPods.

The Federal Communications Commission is selling some new wireless spectrum that will supposedly lead to fewer restrictions for technology companies and consumers, but it’s far from certain that the carriers, with their legions of lobbyists and lawyers, will allow such a new day to dawn. Google Inc. is making noises about trying to bust open the cellphone prison, with new software and services, but that’s no sure bet either.

Remember Landlines?

We’ve been through this before in the U.S., though many younger readers may not recall it.

Up until the 1970s, when the federal government intervened, you weren’t allowed to buy your own landline phone, and companies weren’t able to innovate, on price or features, in making and selling phones to the public. All Americans were forced to rent clumsy phones made by a subsidiary of the monopoly phone company, AT&T, which claimed that, unless it controlled what was connected to its network, the network might suffer.

Well, the government pried that market open, and the wired phone network not only didn’t collapse, it became more useful and versatile, allowing, among other things, cheap connections to online data services.

I suspect that if the government, or some disruptive innovation, breaks the crippling power that the wireless carriers exert today, the free market will deliver a similar happy ending.